A11 Breakdown Advice

Breaking Down on the A11 Between Newmarket and Cambridge

The A11 links Newmarket with the M11 and the Cambridge area through open country past Six Mile Bottom. This guide explains how to stay safe if you break down on this stretch and how recovery is carried out.

A11 and A14 Coverage
Local Road Knowledge
Cars and Light Vans
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Why the A11 Between Newmarket and Cambridge Needs Care

For many drivers the A11 is the main link between Newmarket, the M11 and the south of Cambridge. It is a fast dual carriageway running through open farmland with long straight sections. Speeds are high and there is no hard shoulder so a breakdown here needs quick and careful decisions.

South west of Newmarket the A11 leaves the A14 near junction 36 and heads past Six Mile Bottom towards Fourwentways near Abington, where it meets the M11. Commuters, lorries and racegoers all share the road. On race days and at peak times the traffic builds quickly in both directions.

NoContinuous hard shoulderVerges and lay bys are the only refuge. Reaching one before you stop makes recovery safer and quicker.
70 mphNational limit for carsThe national speed limit for cars on a dual carriageway. Traffic passes a stopped car very quickly.
45 min+Recent crash delaysA recent collision near Six Mile Bottom caused delays of at least 45 minutes. Incidents here affect a wide area.

What to Do When Your Car Starts to Fail

If you notice a warning light, a loss of power or a strange noise try to reach the next lay by or junction. Leaving the main carriageway is always safer than stopping on it. If you cannot make it pull as far to the left as you can and switch on your hazard lights.

If You Can Get Out Safely

Leave by the nearside door away from traffic. Move up the verge and away from the car. Stand behind any safety barrier and keep well back from the road. Take all passengers with you. Then call for recovery.

If You Are in a Live Lane

If you cannot get out safely stay in the car with your seatbelt on and hazard lights on. Call 999 immediately. Do not stand between the car and traffic and do not try to push the car to the verge.

Local Recovery Service

Need Recovery From the A11?

Once you are safe we can recover your car from the A11 between Newmarket and Cambridge to your home, your garage or our workshop.

How an A11 Recovery Is Carried Out

1
Direction and Landmark Confirmed

The operator asks whether you are heading towards Newmarket or towards the M11 and Cambridge. The last village you passed and the next one ahead narrow down the search. A what3words reference pins it to within three metres.

2
Approach Planned on the Right Side

The recovery truck must arrive on your carriageway. Local knowledge of where to turn at Fourwentways or the A14 junction saves a wasted loop.

3
Scene Protected

The driver parks behind your car with warning beacons on to protect the scene. If you are in a live lane the police or National Highways may need to manage the traffic first.

4
Car Loaded Rather Than Repaired

Roadside repairs are rarely safe beside fast traffic. Your car is usually loaded straight onto the recovery vehicle and moved to a safe place.

5
Delivered Where You Need It

The car is taken home, to your chosen garage or to our workshop. Passengers can usually travel in the cab where seats allow.

What Makes an A11 Recovery Take Longer Relative impact of common factors on total recovery time on a fast dual carriageway
Stopped in a live laneVery high
Unclear location givenHigh
Truck on wrong carriagewaySignificant
Peak hour or race day trafficModerate
Safely in a lay byLow
A clear location and a safe stopping place do more to shorten your wait than anything else.

Key Points on the A11 Between Newmarket and the M11

Use these reference points to describe where you are. Tell the operator the one you passed last and the one you were heading for.

Reference PointWhere It IsWhy It Helps
A14 junction 36South west of Newmarket where the A11 and A14 separateMarks the end of the shared Newmarket bypass section
A1304 turnRoute towards Newmarket town and the racecoursesUseful if you broke down near the racecourse approach
Six Mile BottomVillage roughly midway along the routeA clear landmark on a stretch with few others
FourwentwaysNear Abington at the southern endWhere the A11 meets the M11 and the A1307 towards Cambridge
Lay bysAt intervals in both directionsThe safest place to stop if you can reach one

Connecting Roads and Similar Situations

North east of junction 36 the A11 and A14 run together around Newmarket before splitting again at junction 38. If you break down on that section our guide to A14 Exning and Kentford Breakdowns explains the junction layout in detail.

A dual carriageway with no hard shoulder has a lot in common with a smart motorway. Our guide to Smart Motorway Breakdown Safety covers how to stay safe when there is nowhere obvious to stop.

Racegoers heading to Newmarket from Cambridge use the A11 in large numbers. Our Race Day Recovery guide explains how busy meetings affect access to the racecourses.


What to Keep in the Car for A11 Journeys

A few items in the car make a breakdown on a fast road much safer to deal with:

  • Hi vis vests. One for every regular passenger kept within reach of the front seats.
  • Charged phone and power bank. You may need to make several calls while you wait.
  • Warm layers and water. Waiting on an exposed verge in open country gets cold quickly.
  • Breakdown numbers saved. Keep a written copy in the glovebox too.
  • what3words app. Gives an exact position on long stretches with few landmarks.
  • Torch. The A11 is unlit for long sections so a torch helps you move safely at night.

More Newmarket Recovery Guides

Explore every guide in our Newmarket silo covering the A14, race days, horseboxes and more.

Newmarket Car Recovery Guides

Local Recovery on the A11 Near Newmarket

A recovery driver who knows the A11 will know where to turn, which lay bys are large enough to work in and how the traffic builds at peak times. That knowledge helps get you off the road sooner.

For breakdowns on the A11, the A14 or anywhere in and around the town our Car Recovery Newmarket service covers Newmarket, Six Mile Bottom and the surrounding villages with clear pricing agreed before we set off.

For more local breakdown advice read through our full collection of Newmarket Car Recovery Guides.

A11 Newmarket to Cambridge Breakdown FAQs

Is there a hard shoulder on the A11 between Newmarket and Cambridge?
No. The A11 here is a dual carriageway with verges and lay bys rather than a continuous hard shoulder. If your car is failing try to reach a lay by or leave at the next junction.
How do I describe where I am on the A11?
Give your direction of travel, the last village or junction you passed and the next one ahead. Six Mile Bottom, Fourwentways near Abington and the A14 junction at Newmarket are all useful reference points. A what3words reference gives an exact position.
Should I call 999 if I break down on the A11?
Call 999 if you are stopped in a live lane, if you cannot get out safely or if anyone is hurt. If you are safely off the carriageway call your recovery provider. National Highways can also be contacted on 0300 123 5000.
Can a recovery truck reach me from the other carriageway?
No. The truck must approach on the same side of the road as your car. If it is coming from the wrong direction the driver has to go to the next junction and turn back which is why your direction of travel matters so much.
How long does the A11 take to reopen after a crash?
It varies. A recent crash between Six Mile Bottom and Fourwentways closed the southbound carriageway for a morning with delays of at least 45 minutes. A simple breakdown in a lay by causes far less disruption.

Broken Down on the A11 Near Newmarket?

If you are stopped in a live lane call 999 first. Once you are safe call Ely Motor Services with your direction of travel and nearest landmark and we will give you a clear quote for recovery.